Can I order fresh vegetables and fruits with FreshBee?
Yes. The FreshBee app has vegetables, fruits, dairy, grains, spices and bakery items. A store near your address packs the order, so what you see depends on that store’s stock.
Does FreshBee deliver to my address?
Set your address in the app and it tells you straight away. Delivery depends on your delivery zone, not just your city, so two addresses in the same city can get different answers.
Why does the catalogue differ from address to address?
Each order is fulfilled by a store near you, so the products you see are that store’s stock. Something can be available at one address and out of stock at another.
Where do I see prices and delivery charges?
Product prices are in the catalogue. Checkout shows the full bill, with any charges and offers, before you place the order.
How do I track an order?
Open the order in the Orders tab. It shows each stage, from the store packing it to the delivery partner bringing it over.
Something went wrong with my order. Who do I contact?
Use Contact us inside the app and pick the closest category. Add your order details so the team can look it up.
Can I become a delivery partner or list my store?
Yes. Delivery partners and stores each have their own app. You register in the app, the FreshBee team reviews the application, and access starts once it is approved.